Cows munch on fodder at Nestle’s Sarsabz Farm in Renala Khurd, Punjab | Ayesha binte Rashid
From a farmer’s pail to the consumer, the milk is tested only once, if at all, to determine its fat content and thereby its price. Not once is it checked for the presence of bacteria or any other substances that someone in the supply chain could have added to increase the quantity, thickness and even fat content of the milk. The only measure taken by shopkeepers and domestic consumers to remove additions or impurities is to heat milk on stoves for a considerable amount of time, a traditional pasteurisation technique.
Farmers, dodhis and milk sellers use a number of ways to increase the quantity of milk they can sell. Adding water to it is the most basic method. The use of ice to keep milk cold during transportation is also very common. This not only increases the quantity of milk, but may also contaminate it with bacteria and other hazardous substances found in the often untested water used to make the ice. Formaldehyde, commonly used to preserve dead bodies, is also added to milk to keep it fresh longer, according to Ali Hassan, a specialist on food safety and quality management at the National Institute of Food Sciences and Technology at UAF. Some farmers and dodhis put urea in milk to prevent it from curdling quickly.
Ali Hassan alleges that a lot of loose milk being sold in Pakistan also contains what he calls synthetic milk. He has come across cases in which talcum powder was mixed with glucose, water and vegetable oil as a source of fat to manufacture milk. Other chemicals used in this process include powdered whey and skimmed milk powder, often expired. A litre of ‘milk’ can be produced at a cost as low as 20 rupees through a combination of these substances, says Mohsin Bhatti.
Noorul Amin Mengal, the PFA’s director general, verifies that milk adulteration is widespread – almost universal – across Pakistan. For months, under his leadership, the PFA has been cracking down on the supply of substandard, adulterated milk to various cities in Punjab. On January 10 this year, the authority destroyed 800 litres of low quality milk in Lahore alone. On June 20, its officials seized and discarded more than 25,000 litres of milk in Lahore, Faisalabad and Multan.
But, as Mengal acknowledges, these crackdowns are not always effective in preventing milk adulteration. Even if a milkman clears a PFA checkpoint at the entrance to a city, he can easily mix something in the milk at his shop within the city. “He will put two glasses of water [in a litre of milk] right before delivering [it] to your house.”
A village near Renala Khurd town in Okara district houses a large farm that supplies milk to Nestle — the biggest among a number of large scale manufacturers of packaged dairy products in Pakistan (that together sell about 1.3 billion litres of milk every year). The farm has as many as 90 animals. Even on its leanest production day, usually in the summer, it produces 340 litres of milk.
Animals here are milked twice a day at 5:00 am and 5:00 pm in a parlour just outside the shed. Pipes made of food-grade rubber are attached to their udders to extract milk, which pools into white plastic buckets. It is then poured into a steel pail and, within 30 minutes of being extracted, is transferred to the on-farm chilling unit. A lorry arrives at the farm every morning. Its driver tests the chilled milk for its fat content, bacterial growth and contamination, and then transfers it to a tank attached to a chiller in his vehicle.
The cattle shed at this farm is a large, rectangular, white brick building that looks like an airplane hangar. A path runs down its middle. Cows and buffaloes stand on both sides of the path in large enclosures. They are licking salt blocks placed at regular intervals on the sides of the path. The salt helps to improve their digestion. Each enclosure has individual resting places for the animals in the back. It is designed to minimise contact between the animal’s refuse and its udder.
Dirt or dust that enters an animal’s udder contaminates the milk, says Sohail Shakoor, who manages a Nestle-linked model livestock farm near Renala Khurd. For 30 minutes after milking, the orifices of the udder remain open and vulnerable to disease if they come into contact with trash or animal waste. Milk extracted from an animal with an afflicted udder can contain pus and is unfit for human consumption, he explains.
Milk-producing animals are also vulnerable to consuming toxins if their feed is not monitored thoroughly. These toxins can transfer to milk and subsequently affect human health, says Shakoor. To rule this out, some large-scale dairy companies require farmers working with them to procure animal feed only from approved vendors and manufacturers.
To be able to sell milk to these companies, dairy farmers also need to ensure that all their animals are in good health. If an animal is sick or is being treated with antibiotics, its milk is not going to be accepted by the company. To avoid antibiotic residue in milk, Nestle will only begin to accept milk seven days after the medicine is stopped. The company discards an entire batch of milk if any medicine residue is found in it and farmers are not paid for it. It is even less tolerant of purposeful adulteration. If it finds a litre of water added to milk, it deducts the price of two litres of milk from the money to be paid to the guilty farmer.
This strict protocol is followed mostly at large farms, particularly at those model farms that companies like Nestle support with money and expert advice. Many small farms also follow most, if not all, these rules.
Shahbaz Khan owns one such small farm in a village near Renala Khurd. It is quite well-maintained. The shed at his farm is a rectulanger white structure supported by walls on three sides and marked by arches on the fourth. His animals get Nestle-approved feed but they do not have separate enclosures or resting places reserved for them. On a May day, five of them sit inside the shed, taking refuge from the summer heat, on a clean floor.
Every morning at 6:00 am, Shahbaz Khan leads each animal through a metal gate to an area next to the shed where it is milked by hand. This ritual is repeated in the evening at 6:00 pm. The farm has no chiller of its own. He ensures the milk stays fresh and free of any bacterial growth before a chiller truck arrives to collect it.
But company-devised rules are sometimes flouted at smaller farms that do not always maintain high levels of hygiene and feed control. No company, no matter how resourceful, can possibly monitor these hundreds of thousands of suppliers spread across different parts of Punjab.
Such small suppliers can be found anywhere in the province. One of them operates about half an hour’s drive from Sahiwal city, and provides milk to Nestle. His farm is much dirtier than any of the model farms the company eagerly showcases to the media. The shed is littered with heaps of dung and on its slippery, dirty floor lie empty plastic barrels that once carried chemicals – in theory, Nestle has banned their use as milk containers – alongside the steel buckets that the company recommends for carrying milk.
Nestle’s milk collection centre in Chak Gagga, near Pattoki town in Punjab’s Kasur district, is located on a dirt road that winds through fields and mud-brick houses. Its one-room rectangular structure houses a metal chiller and a counter stocked with test tubes, jars and small machines to test milk. Between 300 and 500 litres of milk are collected here daily. Thousands of such collection centres are spread across central Punjab as well as in many parts of south Punjab.
Farmers bring their milk to the centre in covered, steel containers. Before accepting it, a worker at the centre performs an organoleptic test on the milk — he smells it, tastes it and adjudges its colour and thickness. The second test performed on milk determines its fat content. This test also looks for traces of water and bacterial contamination. If milk is found to be contaminated, it is coloured with dye so that it cannot be sold to other buyers. In the last round, milk samples are put in small bottles and tagged with unique codes representing each batch they are taken from. The codes help the company trace bad milk back to the farmer who brought it to the centre.
Milk collected at the centre is poured into a chiller to cool it down to four degrees centigrade or even lower. The temperature is maintained until a lorry arrives to pick milk up. Before its transfer to the chiller on the lorry, the milk is again tested for its smell, taste, colour and thickness.
Nestle’s plant, about an hour’s drive west of Lahore, is built over 63.5 acres of land off a highway. It is a maze of rectangular buildings and silos. Metal pipes connect different parts of the plant with each other. The premises also houses laboratories and administrative buildings. Workers wearing laboratory coats and oversized safety boots can be seen walking among its various buildings. At the entrance of every processing area, visitors and workers must thoroughly scrub and sanitize their hands and put on surgical gloves, hairnets and masks.
When a lorry carrying milk arrives at the plant, a sample is extracted from its contents and immediately tested for bacteria, contamination, composition, taste and smell. If the sample is found to be fine, milk is transferred to silos inside the processing area through food-grade rubber pipes. Samples taken during processing are sent to chemical and microbiology laboratories at the premises where they undergo several tests.
Once samples are cleared, milk is transferred to a filling plant via pipes that run high above the ground. Milk is then packaged in food-grade sterilised boxes manufactured by Tetra Pak. These are designed to prevent their contents from going bad. Samples are once again sent to various on-site quality assurance laboratories. After these samples have been cleared, milk cartons are sent to the market. During the whole process taking place within the plant, the milk is neither exposed to air nor sun, nor is it touched by human hands.
Other large-scale dairy manufacturers have similar collection and processing protocols. Yet, doubts and suspicions about the quality of milk have persisted.
In 2009, a Lahore-based lawyer, Barrister Zafarullah Khan, filed a petition at the Lahore High Court, complaining about the presence of harmful chemicals in the milk being sold by various national and international brands. Justice Saqib Nisar, who at the time was a high court judge, heard the case. On his orders, samples from eleven packaged milk brands were sent to Eurofins Scientific, a worldwide laboratory testing service headquartered in Luxembourg, that found traces of formaldehyde in all of them. The laboratory, however, declared all the samples fit for human consumption.
In July 2016, the same lawyer moved a petition at the Supreme Court of Pakistan, again raising questions about the quality of packaged branded milk. He contended that the chemicals being used in these brands were causing hepatitis C, cancer and other diseases. The case was heard by a two-judge bench that included Justice Nisar as well as Justice Iqbal Hameed ur Rehman.
The judges asked the Pakistan Council of Scientific and Industrial Research, the University of Veterinary and Animal Sciences, Lahore, and UAF to test samples of 17 packaged milk brands. These included seven brands – Nestle Milk Pak, Haleeb and Engro Foods’ Olpers among others – that use ultra-heat treatment (UHT) technology to heat milk above 135 degrees centigrade for one to two seconds so that bacteria and other contaminants are removed. The remaining ten brands use pasteurisation – a slower, low-heat method – to kill microbes and get rid of impurities.
The three institutions submitted their reports in December 2016. All seven UHT brands were found to be carrying traces of metals though only one of them (Haleeb) was declared unfit for human consumption. It had traces of sugarcane juice and formalin, a formaldehyde-based compound.
The reports on pasteurised milk brands were more damning. All their samples contained traces of sugarcane juice and formalin. Only one pasteurised brand was deemed fit for human consumption.
In response to the above article, Shahzad Ahmad, Head of Corporate Affairs at the Haleeb Foods Pakistan, sent the Herald the following letter:
In the Herald’s October 2017 story “What’s on the menu” it was mentioned that after being asked by the Supreme Court of Pakistan, the Pakistan Council of Scientific and Industrial Research, the University of Veterinary and Animal Sciences, Lahore and the University of Agriculture Faisalabad tested seven brands of ultra-high temperature (UHT) packaged milk, including Haleeb, and declared the brand unfit for human consumption. We wish to set the record straight regarding the latter.
A civil petition was filed in March 2017 regarding the quality of packaged milk and the Supreme Court of Pakistan further issued an order in which it stated that “As per the report submitted by the Punjab Food Authority (PFA), the milk produced/packaged by Haleeb Foods Ltd is fit for human consumption.” Haleeb milk has already been tested by SGS in December 2016, following rumours that it contained formalin and the report found the Haleeb milk sample to be free of formalin.
This was originally published in the Herald's October 2017 issue. To read more subscribe to the Herald in print.
The writer is a staffer at the Herald.